REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Regulations and codes of practice relevant to work activities including the Australian Dangerous Goods Code

Relevant OHampS and environmental protection procedures and guidelines

Workplace procedures and policies related to ensuring a safe workplace

The location of safety equipment and procedures for its use

Manual handling procedures

Emergency procedures

First aid procedures

Personal protective equipment and procedures for its use

Equipment and materials used during work activities and precautions and procedures that should be followed in their use

Hazards that may occur in the workplace and action that can be taken to control and minimise the risks involved

Communication and negotiation requirements

Documentation and record requirements

Required skills

Communicate effectively with others when taking action to ensure a safe onboard passenger and working environment

Read and interpret instructions procedures information and signs relevant to ensuring a safe onboard passenger and working environment

Interpret and follow operational instructions and prioritise work

Complete documentation related to ensuring a safe onboard passenger and working environment

Write and prepare safety incident reports and other documents required within workplace activities

Operate electronic communication equipment to required protocol

Work collaboratively with others when taking action to ensure a safe onboard passenger and working environment

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Promptly report andor rectify any identified problems that may arise when taking action to ensure a safe onboard passenger and working environment in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unanticipated situations that may occur when taking action to ensure a safe onboard passenger and working environment

Apply precautions and required action to minimise control or eliminate hazards that may exist during work activities

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies risk situations and environments

Apply fatigue management knowledge and techniques

Work systematically with required attention to detail without injury to self or others or damage to goods or equipment

Select and safely use relevant equipment and materials during work activities

Operate and adapt to differences in equipment in accordance with standard operating procedures

Make appropriate judgements regarding the relative urgency of hazard reports

Use correct manual handling procedures

Select and use required personal protective equipment conforming to industry and OHampS standards

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

Work may be conducted:

Work is carried out in accordance with:

Work may be carried out in an range of long-distance passenger vehicles including:

Hazards may include:

Consultative processes may involve:

Communication in the work area may include:

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

Information/documents may include:

Applicable regulations and legislation may include: